Get In Touch

We're here to help with any questions about our products or services

Contact Information

Have a question or need assistance? Our team is ready to help you with any inquiries about our fresh grocery delivery service.

Address

703 / 1 Klocko Esplanade St.
Gabemouth, TAS 2582
Germany

Phone

+9645270901983

Monday - Friday: 8:00 AM - 8:00 PM
Saturday - Sunday: 9:00 AM - 6:00 PM

Email

info@trueluckway.com

We'll respond within 24 hours

Business Hours

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday: 9:00 AM - 6:00 PM
  • Sunday: 9:00 AM - 6:00 PM

Send Us a Message

Frequently Asked Questions

What are your delivery areas?

We currently deliver fresh groceries throughout Germany, with same-day delivery available in major cities. Enter your postal code at checkout to confirm delivery availability in your area.

How do I track my order?

Once your order is dispatched, you'll receive a tracking link via email and SMS. You can follow your delivery in real-time and communicate directly with your driver.

What is your return policy?

We guarantee 100% satisfaction. If you're not happy with any product, contact us within 48 hours of delivery for a full refund or replacement. See our refund policy for details.

Are all products organic?

Yes, all our products are certified organic and sourced from trusted local farms. We maintain strict quality standards and provide full traceability for every item.